Terms of Use
Last updated 25 October 2026
Last updated 25 October 2026
These terms cover using Timeframer and buying Timeframer Pro, and Frame Builder. They are meant to be read, so they are written plainly. Using Timeframer means you accept them.
Timeframer is operated by Riccardo Cereser, a sole trader established in Denmark ("Timeframer", "we", "us"). Contact: support@timeframer.app
Timeframer is free to download and free to use on every platform. The clock, the free galleries, frames, sounds, alarms, timers, countdowns, world clocks and auto-swap are all included at no cost.
Timeframer Pro is a single one-time purchase. It unlocks the premium sets in the catalogue (whole premium galleries, and premium sets inside free galleries), together with the new premium sets that are added over time, plus your own Mixframes, Pomodoro and Remote Control. There is no subscription and nothing recurring. What you get for it is set out on the pricing page.
We may occasionally offer a standalone collection — an artist collaboration, a commissioned series, a seasonal release — as its own separate purchase. Those are not part of Pro, and we will always say so plainly before you buy one. Pro will never turn into a subscription, and nothing you have already unlocked will be taken back and resold to you.
Buying Timeframer Pro grants you a personal, non-exclusive, non-transferable licence to use the unlocked features. You are licensing access, not buying the software or the artwork outright.
The licence attaches to your account, not to a device. Sign in on any device and the unlock follows you — that is the point of the account. It cannot be resold, shared as a service to others, or transferred to someone else.
One practical warning. If you buy while signed in with Apple's Hide My Email and later sign in with Google or an email code, you will land in a different account with no unlock. Sign in the same way you bought, and if you are stuck, email us — we can sort it out.
The digit sets and galleries are licensed to you for display inside Timeframer. They are not licensed for redistribution, resale, or reuse in your own products, and the image files are not yours to extract and republish.
Sets come and go. We may add, change, retire or reorganise galleries over time. If a set you had pinned leaves the catalogue, the clock quietly falls back to another one.
An account is optional. If you create one, it is for one person, it should use an address you can actually receive mail at, and you are responsible for what happens through it. Tell us if you think someone else has access.
You can delete your account yourself at any time in Settings. What that removes, and the small amount that is legally required to survive it, is described in the privacy policy.
We may suspend or close an account that is being used to abuse the service — for example scraping the artwork in bulk, circumventing the unlock, or reselling promo codes. We would rather email you first, and normally will.
Please do not: bulk-download the digit set images; work around the entitlement checks; resell or publish promotional codes; or use automated tools in a way that degrades the service for other people.
How you pay and who refunds you depends on where you bought, and it genuinely differs. That is all on the refund policy page.
Prices are shown in your local currency at checkout. Taxes are calculated and handled by whoever sold you the licence — Paddle on the web, Apple in the app.
These terms apply in addition to Apple's Licensed Application End User License Agreement, which governs the App Store version of the app. Where the two conflict, Apple's agreement takes precedence for that version.
For the avoidance of doubt: Apple is not a party to these terms. Apple has no obligation to provide maintenance or support for Timeframer, and no warranty obligation in respect of it. Any claim relating to the app's conformity with these terms is our responsibility, not Apple's. Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them against you.
Frame Builder for Timeframer, at timeframer.app/frame, is a web tool for designing a 3D-printed frame that holds, charges and shows your iPhone, on a wall or on a desk. You print it, put it together and hang it yourself.
Designing and previewing a frame is free and needs no account. Saving a design and downloading the test pieces need a Timeframer account, the same one as the app. Saved designs are kept on your account, up to 24, until you delete them or close the account.
The print files (the Bambu Studio project, every part as an STL, and the drilling template) need Frame Builder Lifetime, bought on the web through Paddle, our merchant of record. It is:
You see the price before you pay. In the EU and the UK it includes VAT; in the US and Canada, sales tax is added at checkout where it applies. If your account already owns Timeframer Pro, you pay less, because Pro is already yours. The checkout applies that for you.
"Lifetime" means for as long as Frame Builder runs, and we mean to keep it running for a long time. If we ever close it, we will tell you at least 90 days ahead, so you can download the files for your designs. Print files you have already downloaded stay yours to print, for personal use, forever, including if Frame Builder closes.
Frame Builder Lifetime includes Timeframer Pro, on the web and in the Timeframer app for iPhone and iPad, as described above. A full refund returns everything you paid, and the Timeframer Pro included with Frame Builder ends with it. Within 30 days of buying, you can also have the included Pro refunded on its own: you get €5 or £5 back ($5 plus its sales tax in the US), the included Pro ends, and Frame Builder Lifetime and your files stay. If you paid the lower price because your account already owned Pro, there is no included Pro to refund. A Timeframer Pro you bought separately, on the web or in the App Store, stays yours.
It doesn't work the other way round. Timeframer Pro, however you bought it, doesn't include Frame Builder's print files.
The Frame Builder licence sets out what you may do with the files and the prints. In short, print the frame for yourself or as a gift, and change it for your own use. Don't sell the files or the prints, don't share the files, and don't use them as data to train or test software that makes 3D models. Giving frames away to promote a business counts as commercial use.
Every print file you buy carries an export code tied to your account, so a file or a frame can be traced back to the account that exported it. The privacy policy says what we keep.
Commercial use (selling prints, or building the design into a product or a display) needs a commercial licence. We agree those with each company separately: ask through the commercial enquiry form.
Frame Builder Lifetime has no export limit: design, tweak and export as often as you need. If an account's exports look like a business rather than a household, for example frames for many different iPhones, we'll email to ask what's going on and, if it fits, offer a commercial licence. We never lock an account automatically.
Frame Builder has its own refund rule: a full refund within 14 days of buying if you haven't yet downloaded a frame's print files. Downloading the test pieces never counts as downloading a frame. If a file is faulty, tell us: we'll fix it, or refund you. Your rights under consumer law apply as well. The included Timeframer Pro can be refunded on its own within 30 days, as above.
Before the checkout opens, you tick a box yourself about the right to cancel (in law, the right of withdrawal). It is never ticked for you, and it says:
“I want my print files straight away. I understand my 14-day right to cancel ends when I first download my frame’s print files; until then I can have a full refund.”
Right after you pay, we email you a confirmation of what you agreed to. The details are in the refund policy.
The frame is built from what you tell Frame Builder: your iPhone, its measurements in its case, and your charger. Printers, filaments and phones differ, so we can't promise that every print fits first time. That's what the test pieces are for: print them first. The 3D preview is a guide, not a photograph; your filament decides how the frame looks.
We sell digital files, not products: whoever prints a frame chooses the printer, the material and the settings, and checks the result. A frame puts a charger in a closed box, and charging makes heat. Read the safety notes in the licence before you print one or charge a phone in it.
The paid files are made in your browser, and the lock is on Frame Builder's export buttons. Getting them some other way without buying them is working round the entitlement check, which Fair use, above, rules out.
Timeframer is a small independent product. We aim to keep it running and to keep the server side available, but we cannot promise uninterrupted service, and features may change as the app develops. The clock itself keeps working offline once loaded.
Timeframer is provided "as is". To the fullest extent permitted by law, we make no warranties that it will be error-free, uninterrupted, or fit for any particular purpose.
To the fullest extent permitted by law, our total liability to you for any claim relating to Timeframer is limited to the amount you actually paid us in the twelve months before the claim. We are not liable for indirect or consequential loss.
None of this limits rights you have as a consumer that cannot be excluded by law — including, in the EU, your statutory rights in respect of digital content. Nor does it exclude liability for death, personal injury, or fraud.
For Frame Builder's print files, the promise in Frame Builder, above, comes first: if a file is faulty, we fix it or refund you, and your rights under consumer law apply.
Timeframer shows alarms and timers, but it is not a safety-critical device. Notifications depend on your operating system, and a phone can be silenced, out of battery, or asleep. Please don't rely on it alone for anything that really matters.
We may update these terms. The date at the top of the page changes when we do, and anything significant will be mentioned in the app's What's new. Continuing to use Timeframer after a change means you accept it.
These terms are governed by the laws of Denmark, and the Danish courts have jurisdiction. If you are a consumer resident in another EU country, you keep the protection of the mandatory consumer laws of the country you live in, and may bring proceedings there.
Before any of that, please just email support@timeframer.app. Almost everything is fixable that way.